WELTECH (SHANGHAI) CO., LTD. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or communicate with us.
We only collect information necessary to process your business inquiries, product orders, and customer service requests:
- Contact Information: Name, business name, email address, phone number / WhatsApp number, and delivery/billing address.
- Order & Transaction Details: Product inquiries, order history, shipping preferences, and payment receipts.
- Technical Usage Data: IP address, browser type, device information, and pages visited on our site (collected via standard cookies).
We use your personal and business data strictly to:
- Process and fulfill your product orders, sample requests, and wholesale quotations.
- Communicate with you regarding order updates, tracking details, and customer support.
- Provide after-sales warranty service and technical advice.
- Improve our website design, product performance, and user experience.
3. Data Protection & Sharing
- We Never Sell Your Data: WELTECH will never sell, rent, or trade your personal or business information to third-party marketing agencies.
- Essential Service Providers: We share necessary details (such as your address and phone number) only with trusted third parties essential to fulfilling your order, including international freight carriers, courier services, and secure payment processing gateways.
- Data Security: We implement standard electronic and physical security controls to prevent unauthorized access, loss, or misuse of your personal information.
4. Your Privacy Rights
Depending on your location, you have the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to any incorrect or outdated information.
- Request the deletion of your personal contact record from our database.
To exercise these rights, please email us at [email protected].
5. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our operational procedures. The revised policy will always be posted on this page.
If you have questions about our Privacy Policy, please contact us:
- Email: [email protected]
- Phone / WhatsApp: +86 185 0213 9019
- Company: WELTECH (SHANGHAI) CO., LTD.
